Shipping policy

Shipping & Return Policy

Welcome to Buiora.store. We are committed to providing a smooth shopping experience for our customers. Please read our shipping and return policy carefully.

Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

Delivery Time

  • Estimated delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location, courier service availability, and unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

  • Once your order has been shipped, tracking information will be provided (if available) via email or SMS.

Return Policy

5-Day Return Policy

  • Customers may request a return within 5 days of receiving the product.

  • To be eligible for a return, the item must:

    • Be unused and in its original condition.

    • Include original packaging, tags, and accessories.

    • Not be damaged due to misuse or mishandling.

Non-Returnable Items

The following items cannot be returned:

  • Products damaged by customer misuse.

  • Items without original packaging.

  • Customized or personalized products (if applicable).

Return Process

To initiate a return, please contact our support team with your order details.

Support Email: buiorastore@gmail.com

After approval, return instructions will be provided. Customers may be responsible for return shipping costs unless the product received is defective or incorrect.

Refunds

  • Once the returned item is received and inspected, we will notify you regarding the status of your refund.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Buiora.store
Email: buiorastore@gmail.com