Shipping policy
Shipping & Return Policy
Welcome to Buiora.store. We are committed to providing a smooth shopping experience for our customers. Please read our shipping and return policy carefully.
Shipping Policy
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
Delivery Time
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Estimated delivery time is 7 business days from the date of shipment.
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Delivery times may vary depending on your location, courier service availability, and unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
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Once your order has been shipped, tracking information will be provided (if available) via email or SMS.
Return Policy
5-Day Return Policy
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Customers may request a return within 5 days of receiving the product.
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To be eligible for a return, the item must:
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Be unused and in its original condition.
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Include original packaging, tags, and accessories.
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Not be damaged due to misuse or mishandling.
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Non-Returnable Items
The following items cannot be returned:
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Products damaged by customer misuse.
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Items without original packaging.
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Customized or personalized products (if applicable).
Return Process
To initiate a return, please contact our support team with your order details.
Support Email: buiorastore@gmail.com
After approval, return instructions will be provided. Customers may be responsible for return shipping costs unless the product received is defective or incorrect.
Refunds
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Once the returned item is received and inspected, we will notify you regarding the status of your refund.
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Approved refunds will be processed to the original payment method within 5–10 business days.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Buiora.store
Email: buiorastore@gmail.com